chip and pin

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busy mole
Posts: 217
Joined: Sat Sep 10, 2005 10:52 pm
Location: Derbyshire
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chip and pin

Postby busy mole » Wed Nov 17, 2010 4:19 pm

Tried to take an order last night and machine wouldn't connect to the host, now I can't reconcile either! Has anyone else had any problems with theirs in the last day or two.
Have rung both numbers for Chip and Pin Solutions but they are permanently engaged. Am getting worried!


Busy Mole Music
Early Music Specialists, Harp makers.
Instruments, recordings and sheet music
.

I'll hang my harp on a weeping willowtree,
And may the world go well with thee.


http://www.busymolemusic.co.uk

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boblad
Posts: 31
Joined: Mon Jun 15, 2009 10:36 pm
Location: Lancaster

Re: chip and pin

Postby boblad » Wed Nov 17, 2010 11:35 pm

Try taking battery out and replacing, did that last year on mine and it reset itself, otherwise reset in side the machine (should be a button somewhere). Or take out sim card and replace. All these have been tried by me and worked.

Dont worry too much i had a massive problem this year 2 months of transactions didnt go through to my bank acount, obviously panicked but they had a record of all my transactions and they went through in one lump, also got a new battery for mine acouple of weeks ago and had to reset the machine from the host with the help from the help desk. I use 123 send and since the transaction problem i have to wait a while on startup untill there is an R on the screen, mine is a GPRS unit which i never connect to a phone line.

Alternate use a paper transaction and present at the bank and it will go through.

Hope this helps

Bob



busy mole
Posts: 217
Joined: Sat Sep 10, 2005 10:52 pm
Location: Derbyshire
Contact:

Re: chip and pin

Postby busy mole » Fri Nov 19, 2010 11:10 am

Thanks Bob
It seems to be coming back to normal now but was certainly off it for a few days.
Steve


Busy Mole Music
Early Music Specialists, Harp makers.
Instruments, recordings and sheet music
.

I'll hang my harp on a weeping willowtree,
And may the world go well with thee.


http://www.busymolemusic.co.uk


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